Form Builder
Q. How do I create a form using Custlo Form Builder?
You can easily create a custom form directly from the Custlo app dashboard. To create a form: Open the Custlo app from your Shopify admin. Navigate to...
Q. Where can I display the custom form in the customer account?
Custlo forms can be displayed inside different sections of the customer account page depending on your setup and account layout. For Shopify’s New Cu...
Q. Can I add custom fields to the form?
Yes, Custlo fully supports custom fields inside forms. You can add different types of fields based on your business requirements, including: Text inpu...
Q. How do I edit an existing form?
You can easily edit an existing form anytime from the Custlo app dashboard. To edit a form: Open the Custlo app from your Shopify admin. Navigate to t...
Q. Can I customize the form design and layout?
Yes, Custlo provides customization options for form design and layout. You can customize various form elements such as: Field arrangement Labels and p...
Q. Does the form builder support dropdowns and checkboxes?
Yes, Custlo Form Builder supports both dropdown fields and checkbox fields. These field types can be added while creating or editing a form and are us...
Q. Can I show different forms to different customers?
Yes, Custlo supports showing different forms to different customers based on specific conditions and customer data. Forms can be displayed based on: C...
Q. Why is the submitted form data not saving?
There can be multiple reasons why submitted form data is not saving properly. Some common reasons include: Customer metafields are not connected corre...
Q. Can I create multiple forms in Custlo?
Yes, Custlo allows you to create multiple forms based on different business requirements. You can create separate forms for different purposes, such a...
Q. How do I connect a form with customer metafields?
Custlo allows forms to be connected directly with Shopify customer metafields for storing and managing customer data efficiently. To connect a form wi...
Q. Can I make specific fields required in the form?
Yes, Custlo allows you to make specific form fields required. While creating or editing a form, you can enable the required field option for any field...
Q. Does Custlo support file upload fields in forms?
Yes, Custlo supports file upload fields inside forms. Customers can upload files directly through the customer account page, making it useful for coll...
Q. Can customers update submitted form data later?
Yes, customers can update their submitted form information later if the form fields are connected with editable customer metafields. This allows custo...
Q. Why is my form not showing on the customer account page?
There can be multiple reasons why the form is not visible on the customer account page. Some common reasons include: The form is not assigned to a cus...
Q. How do I delete a form from Custlo?
You can easily delete a form anytime from the Custlo app dashboard. To delete a form: Open the Custlo app from your Shopify admin. Navigate to the Fe...