Q. Can the AI Assistant redirect customers to specific pages or sections?

Yes, the AI Customer Assistant can guide customers by providing relevant information and directing them toward the appropriate pages or sections based on the available knowledge base content.

To configure this:

1. Add the required page links, guides, or instructions in Shopify’s Knowledge Base app.

2. Update the store information with the relevant details.

3. Save the changes.

4. The AI Assistant will use this information when responding to customer queries.

This helps customers quickly find the correct sections, pages, or resources within your store.