Q. Does the AI Assistant support custom FAQs?
Edited
Yes, the AI Customer Assistant supports custom FAQs through Shopify’s knowledge base.
To add custom FAQs:
Install Shopify’s Knowledge Base app.
Add your custom FAQs, store policies, and helpful information.
Save the knowledge base content.
Custlo AI Customer Assistant will detect and use this information to answer customer questions.
Adding detailed FAQs helps the AI Assistant provide more accurate and store-specific responses.
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