Q. Can the AI Assistant answer order-related questions?
Edited
Yes, the AI Customer Assistant can help customers with order-related questions based on the available Shopify customer and store information.
Customers can ask about general order-related queries such as:
Order process information
Order-related FAQs
Store policies
Shipping and delivery information
Return or exchange guidelines
For specific order details, the AI Assistant uses the available Shopify customer account data and configured information.
Was this article helpful?
Sorry about that! Care to tell us more?