Q. How do I train the AI Assistant with my store information?
Edited
The AI Customer Assistant uses your store information from Shopify’s knowledge base.
To provide information to the AI Assistant:
Install Shopify’s Knowledge Base app.
Add your store details, FAQs, policies, and other important information there.
Save the knowledge base content.
Custlo AI Customer Assistant will automatically detect and use this information to answer customer queries.
Keeping your Shopify knowledge base updated helps the AI Assistant provide more accurate responses to customers.
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