Q. Can I customize the AI Assistant responses?

Yes, you can customize the AI Customer Assistant responses by updating the information available in the AI Assistant knowledge base.

To improve or customize responses:

1. Open the Custlo app from your Shopify admin.

2. Navigate to the Features tab.

3. Open the AI Customer Assistant feature.

4. Update the available store information or FAQ content.

5. Save the changes.

The AI Assistant will use this updated information to provide more relevant responses to customer queries.

This helps merchants align AI responses with their store policies, products, and customer support requirements.