Q. How does the AI Customer Assistant work?
Edited
The AI Customer Assistant helps customers by answering their questions directly inside the customer account.
It works by using your store information and configured knowledge base to provide relevant responses.
The AI Assistant can help customers with:
General store-related questions
Customer account-related queries
Product or service information
Common support questions
Guidance about available account features
Merchants can improve responses by updating the AI Assistant knowledge base with their store-specific information.
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