Q. Can I manually adjust customer cashback balances?
Edited
Yes, merchants can manually adjust customer cashback balances when needed.
This allows you to:
Add cashback rewards manually
Deduct cashback amounts
Correct balance discrepancies
Provide promotional cashback credits
Handle customer support adjustments
Any manual changes made to a customer's cashback balance will be reflected in their cashback information and transaction history.
This feature is available for Shopify's New Customer Accounts.
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