Q. Can cashback expire after a certain period?

Yes, cashback rewards can be configured to expire after a specific period, depending on the settings established by the merchant.

This allows stores to create reward programs with defined validity periods and encourage customers to redeem their cashback within a certain timeframe.

Customers can typically view:

• Available cashback balance

• Cashback expiration dates

• Expired cashback records

• Cashback transaction history

The expiration rules are fully controlled through the Cashback settings configured by the store.

This feature is available for Shopify's New Customer Accounts.