Q. How do customers redeem cashback rewards?

Customers can redeem their available cashback rewards directly from their customer account based on the redemption rules configured by the merchant.

When cashback redemption is enabled, eligible customers can use their available cashback balance during the redemption process according to the store's settings.

Customers can:

• View their available cashback balance

• Check redemption eligibility

• Redeem available cashback rewards

• Track redeemed cashback transactions

The redemption process and available options may vary depending on the cashback configuration set by the store.

This feature is available for Shopify's New Customer Accounts.