Q. How does cashback work for customers?

The Cashback feature allows customers to earn rewards on eligible purchases made through your store.

When a customer places an eligible order, cashback is calculated according to the rules configured by the merchant and added to the customer's cashback balance.

Customers can:

• Earn cashback on qualifying orders

• Track their available cashback balance

• View cashback transaction history

• Redeem cashback according to the store's settings

The cashback amount earned may vary based on the configured reward rules and order eligibility criteria.

This feature is available for Shopify's New Customer Accounts, where customers can access their cashback information directly from their account dashboard.