Q. Can customers add notes while editing an order?
Edited
Yes, Custlo allows customers to add notes when submitting order edit requests.
These notes can be used to provide additional information about the requested changes, such as:
Special delivery instructions
Product change requests
Quantity adjustment details
Shipping address clarification
General comments regarding the order
The submitted notes are included with the order edit request, helping merchants better understand the customer's requested modifications.
The availability of order notes depends on the configuration of the Order Edit feature.
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